Frequently Asked Questions

All You Need to Know

Which payment methods do you accept?

We are flexible with any payment methods you would like to use. We will only hold devices for 30 days after repairs are made, items not picked up within 30 days without notice will be recycled with no refund or compensation.

Do you only use original replacement parts?

We strive to offer you the best repair possible. This involves using OE parts from working donor machines to ensure compatibility with your machine. If a machine is not available we use high quality components to service your machine.

How long will it take you to repair my items?

As we know how important your data is, and getting your device back to you in a working condition, we aim to have repairs back within a week, sometimes this may take longer if a custom or special order part is needed for your repair, though this is not the common case.